Returns
Everpret products are eligible for returns, replacements and exchanges only if it fulfills the requirements mentioned below:
Returns
Items purchased from Everpret are eligible for returns within 10 days of delivery. Items may not be accepted for returns in the following cases:
- The item has been purchased during a sale
- The item is part of an order that contains 2 or more items (Customers normally order two items to check sizes or colours before returning the ill preferred item)
- Items that have been used or damaged
- Items are returned without the original packaging including the outer box
- Products bought using coupons, promo codes and other discounts
To place a return request, please write to us on hello@everpret.com
Please note there is a nominal Rs. 200 charge for returns to account for product pickup courier charges.
Replacements
Items that have been purchased from Everpret are eligible for replacements within 10 days of delivery. Replacements are only accepted if there are any visible manufacturing defects with the item delivered. Please note that only one replacement will be made as per company policy. Any additional replacements will incur a shipping charge of INR 500/-.
To place a replacement request, please write to us on hello@everpret.com
If the item you require as a replacement is different to the original item, please do mention the required product size and colour in your email.
Exchanges
Items that have been purchased from Everpret are eligible for exchanges within 10 days of delivery. Exchanges are only permitted once per customer and should only be for the following reasons:
- Size change
- Colour change
- Size and colour change
To place an exchange request please write to us on hello@everpret.com
Please note there is a nominal Rs. 200 charge for returns to account for product pickup courier charges. The shipping for the exchanged product will be borne by Everpret.
Please note: Everpret reserves the right to amend the return policy at any given time. Returns, replacements and exchanges can be denied by Everpret at its sole discretion if certain parameters are not fulfilled.